How one can use Amazon Alexa to make calls and ship messages

Key Takeaways

  • Alexa calling and messaging lets you make calls, depart voice messages, and ship text-based messages between Echo units, the Alexa app, and Hearth tablets. It is free to make use of and works over Wi-Fi or cellular information.
  • You may make several types of calls, reminiscent of Alexa-to-Alexa calling, cellular or landline calling, Alexa app calling, and worldwide calls. Group calling with as much as seven individuals can be potential.
  • To make use of Alexa calling, you want an Amazon account, the Alexa app on a appropriate machine, and the contacts synced out of your smartphone. You may make and obtain calls, ship voice messages, ship textual content messages, allow Do Not Disturb, drop in on a contact, and make bulletins with Alexa.

Do you know you should utilize Alexa to name and message others? Amazon’s Alexa calling and messaging function allows you to make and obtain calls, in addition to ship messages between Echo devices, the Amazon Alexa app for iOS and Android, and Fire tablets. It is a neat technique to contact household and pals. The very best half? The function is totally free to make use of, as it really works over Wi-Fi on most Echo units and into Alexa apps too.

This is the whole lot you could find out about it and the way it works.


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Amazon Alexa Calling And Messaging What Is It And How Do You Use It image 3

What’s Alexa calling and messaging?

The free function was first launched on the original Amazon Echo Show, however Amazon has prolonged this performance to different Echo and Alexa units, so it developed what we now name «Alexa calling» or «Alexa calling and messaging». It really works with appropriate Echo units, the Alexa app, and it really works with Fire tablets.

Not solely are you able to place a name utilizing the function, however it’s also possible to depart a voice message or ship a text-based message. The very best bit in regards to the function is that it is free to make use of as it really works over Wi-Fi (or cellular information in your telephone), so that you need not put money into a chat plan.

How does Alexa calling work?

You want an Amazon account and the Alexa app on a tool working Android 8.0 (or larger), iOS 14.0 (or larger), or on an Android Hearth pill. All the pieces have to be set-up utilizing the Alexa app, the place you may discover the Talk tab.

As soon as you have set it up through the Alexa app, you’ll use the service throughout all of your Echo and Alexa units, so long as it is enabled on every particular person machine – which it’s by default. You may sync the Alexa app along with your contacts in your smartphone and it will enable Alexa to name telephone numbers, that means you may name out of your Echo to a cell phone, for instance. Alternatively, you should utilize Alexa to name different Echo units that your contacts have. In case you do not sync your contacts, you may solely use it to contact different Echo or Alexa units that you just’re signed in to – like an intercom system.

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Varieties of calls

You may make the next kinds of calls:

  • Alexa-to-Alexa calling: Make and obtain calls between appropriate Echo units (or the Amazon Alexa app, extra on that under). You may attain anybody out of your cell phone’s contacts record who has a appropriate Echo machine and who has additionally signed up for Alexa Calling.
  • Cellular or landline calling: You may name most cellular or landline numbers within the UK, US, Canada, and Mexico from a appropriate Echo machine, use Alexa to succeed in supported numbers saved to your cell phone’s contacts record, or, say the quantity you need to name.
  • Alexa app calling: With the Amazon Alexa app in your Android or iOS smartphone (not out there on a pill), you may make calls to cellular or landline numbers within the US, Canada, and Mexico. This offers you the power to make and obtain calls between anybody out of your telephone’s contacts record who has the Alexa app or a appropriate Echo machine, and who has additionally signed up for Alexa Calling and Messaging.
  • Worldwide calls: You may make and obtain worldwide calls between appropriate Echo units and the Amazon Alexa app. Simply be sure that the contact you need to attain is in a location that additionally helps Alexa Calling, has signed up for Alexa Calling and Messaging, and is listed in your contacts record within the Amazon Alexa app.
  • Group calling: You may setup teams for calling within the Alexa app with as much as seven individuals, so you may then name these teams instantly.

Be aware: Alexa doesn’t help calls to emergency service numbers («911»), premium-rate numbers («1-900» numbers), three-digit numbers or abbreviated dial codes, worldwide numbers (exterior of the US, UK, Canada, and Mexico), and dial-by-letter numbers («1-800-FLOWERS»).

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Arrange Alexa calling

To get began with Alexa calling for the primary time, you want to join it:

  1. Open the Amazon Alexa app (in your appropriate iOS or Android telephone).
  2. Open the Talk tab from the underside menu.
  3. Observe the on-screen directions to enter and confirm your telephone info.

Alexa makes use of your telephone’s handle ebook to search out individuals you realize who’ve the Amazon Alexa app with Alexa Calling enabled, so as to name them that manner, too.

So as to add or edit contacts for Alexa Calling, replace your telephone’s native handle ebook after which open the Amazon Alexa app. Contacts out of your handle ebook who additionally use Alexa Calling will auto-appear in your «Contacts» record within the app, with the identical names out of your handle ebook.

You may robotically sync you telephone’s handle ebook, or you may manually add contacts, block contacts, add teams – or you may restrict entry to your favorite contacts, should you’ve designated contacts as favourites in your handle ebook.

Place and obtain calls utilizing an Echo

To begin a name from a appropriate Echo machine, simply ask Alexa to name the individual or group you need to attain by identify. You have to to say their identify precisely the way it seems in your Alexa app. Whenever you name somebody, it would ring their Alexa app and Echo machine, however you may specify to put calls to a cellular quantity, for instance. Alexa will affirm who you need to name earlier than placing that decision by way of.

You may dial numbers instantly as effectively, by saying every digit (together with the world code) of the quantity you need to name. Simply bear in mind Alexa uses voice profiles to find out who’s making a name. You probably have a voice profile and Alexa is ready to recognise your voice, your contacts record is robotically used.

You may name a contact by way of the Alexa app too. Simply choose the Talk icon on the house display, then faucet the Contact icon within the higher nook, and faucet on a contact. You may then place your name.

All of your incoming calls or messages are additionally put by way of to your Alexa app and Echo units. Your Echo units will sound an alarm and announce who is looking, whereas your Alexa app will serve up a notification. Simply say «Reply» or reply out of your telephone to simply accept the decision. Alternatively, you may say «Ignore» or ignore it out of your telephone. On units with screens, you may even have settle for or reject buttons on the display. Whenever you need to finish a name, you may say «Hold up» or faucet the tip button in your telephone.

Whereas a name is lively, the lights in your Echo machine will glow inexperienced.

Listed here are some Alexa instructions you may say:

  • Make a name to a different Echo machine: «Alexa, name [Corey]» or «Alexa, name my [Family]»
  • Make a name to a cellular or landline quantity saved to your contacts: «Alexa, name [John’s] cellular» or «Alexa, name [Chris] on his dwelling telephone» or «Alexa, name [Brandon] at work» or «Alexa, name [Mom’s] workplace».
  • Dial a cellular or landline quantity: «Alexa, name [number].»
  • Management name quantity: «Alexa, flip the quantity up / down.»
  • Hold up / finish the decision: «Alexa, cling up» or «Alexa, finish name.»
  • Reply the decision: Simply say, «Reply.»
  • Ignore the decision: Simply say, «Ignore.»

The lights in your Echo will keep inexperienced at any time when a name is related, however should you’re already on a name and one other name is available in, the brand new name will probably be robotically despatched to a different supported machine in your family.


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Place a name utilizing the Alexa app

To name your contacts and supported cellular and landline telephone numbers:

  1. Open the Amazon Alexa app in your telephone.
  2. Choose Talk from the underside navigation bar.
  3. Choose the Name button on the prime.
  4. Choose the contact you need to attain after which choose their quantity or Alexa audio name or video call. In case you’re each utilizing a tool with a display (like Echo Present or Echo Spot), you may see the choice to start out a video name.
  5. To finish the decision, choose the Finish button on-screen.

What else are you able to do with Alexa calling?

Ship a voice message

Voice messages are type of like voicemails. To ship a voice message with the Alexa app, choose the Talk icon. You may choose an current dialog or faucet the Message icon on the prime of the Talk display. Then faucet the blue microphone button on the backside of the display to ship a brand new voice message. It is going to be despatched to your pal’s Alexa app and Echo machine.

To ship a voice message with an Echo machine, say «Alexa, ship [name of contact] a message». To entry your voice messages, go to the Talk display of the Alexa app or say to your Echo, «Alexa, play my messages.»

Ship a textual content messages

To ship a textual content message with the Alexa app it is principally the identical process as above. Choose the Talk icon, then choose an current dialog or faucet the Messages icon on the prime. On the following display, as an alternative of talking your message, kind it. Your textual content will probably be pushed to your pal’s Alexa app or Echo machine, and they’re going to get a notification, too.

Allow Don’t disturb

If you wish to block Alexa from alerting you about calls and messages, activate Do Not Disturb. Say, «Alexa, do not disturb me.» You may also schedule Do Not Disturb within the Alexa app (Settings > All units > Choose your machine > Do Not Disturb > Scheduled).

Drop In on a contact

Drop In is a function that can be utilized with Echo Present or Echo Spot. Amazon says that, usually you may in all probability choose to make use of video calling, however Drop In can be out there so you may simply test in with an aged relative or test a digicam within the nursery. You will not have to name another person, however can merely entry the digicam on one other Echo Present machine.

You may choose and select which Echo units Drop In is accessible on, and you may select which contacts can have the privileges to Drop In on it. If you’d like, you may decide to not enable anybody to, or limit it to your family, for instance. We have a full guide for how to set up and use Drop In.

Make an announcement

With Alexa Announcements, you may ask Alexa to make bulletins on all appropriate Echo units in your family. Consider it as a one-way intercom. Folks close by an Echo in your family will hear a brief chime to point there may be an incoming announcement, after which the announcement will play within the voice of whoever is making the announcement. Cool, proper?

To create an Alexa Announcement, merely say «Alexa, announce», after which say your announcement aloud. You may also say «Alexa, broadcast», and once more, tack in your voice message on the finish. So, as an example, you may say, «Alexa, broadcast ‘the film is beginning.'» Everybody in your house inside earshot of an Echo machine will hear a chime adopted by you saying, «the film is beginning.»

For some phrases Alexa will add sound results if it recognises specific set off phrases, like «Alexa, announce, dinner is prepared».

From the Alexa app in your telephone, it’s also possible to go to Talk from the underside navigation bar, after which choose the Bulletins button on the prime to provoke a broadcast. You will be given the choice to kind or converse your announcement aloud, and it will immediately play in your units.

Amazon Alexa Calling And Messaging What Is It And How Do You Use It image 2


Does Amazon nonetheless promote Echo Join?

Nope. Amazon quietly discounted its Echo Connect accessory. You might use it with a supported Echo machine to make and obtain telephone calls by way of your private home telephone service. Amazon did not cost you to put or obtain a name with Echo Join, although you continue to wanted to purchase a house telephone landline or VoIP package deal out of your native telecom supplier. In case you personal this previous accent, Amazon has a FAQ page that particulars the way it works.

Need to know extra?

Amazon has a

page here
that particulars how all its communication options work. You may also take a look at a few of Pocket-lint’s different useful Alexa guides:

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